Privacy Policy

Effective Date: March 23, 2020

SportsPay Partners, LLC dba Groundwork (“we”, “us”, or “our”) recognizes the importance of your privacy. In this Privacy Policy, we describe how we collect, process, use, and disclose your personal information that we collect at our website www.ground.work (the “Site”) and through our mobile application (collectively, the “Services”). By visiting our Site or using any of our Services, you agree that any personal information that we collect from or about you through our Services will be handled as described in this Privacy Policy. We define “personal information” to mean personally identifiable information about an individual, such as a name, address, email address, phone number, or other identifier that permits direct or indirect identification of a specific individual, or as otherwise defined by applicable privacy and data security laws. Your use of our Services, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Use , including its applicable limitations on damages and the resolution of disputes. Our Terms of Use are incorporated by reference into this Privacy Policy.

Information We Collect

We collect your personal information directly from you and automatically through your use of our Services.

Information We Collect Directly From You

The information we collect from you depends on your interaction with our Site and may include personal information.

  • From Organizers, we will collect name, email address, password, organization name, phone number, and information.
  • From Parents or Payers, we will collect name, email address, and phone number. We will also collect any information that you provide through our Site, including your name, email address, password, phone number, and payment information.
  • From all users, we will collect your name, email, phone number (if provided), and message contents if you Contact us through our Site.

Information We Collect About You from Third Parties

We collect certain information about you from third parties. For example, when an Organizer adds a new Player to a team, we may collect that Player’s name and the Player’s Parent’s email address. If you are an Organizer, Parent, or Payer, we encourage you to provide us with only that Player information necessary for us to provide our Services to you (i.e., name) and notto provide us with Player contact information. Please see our Children section below for more information about how we handle information about children under 13.

When a Parent registers his or her player, that Parent may also provide us with an alternate Parent and their contact information.

Information We Collect Automatically Through Our Site

We automatically collect information through your use of our Site. This information may include, but is not limited to, your IP address, operating system, browser, the website that led you to our Site, the website to which you go after leaving our Site, your location, dates and times you access our Site, and other web logging data.

Password Restricted Areas Of This Website

If You want an account with us, we must collect certain information through the account registration page on our Site.

  • From Organizers, we will collect first and last name, email address, preferred password, name of organization, organization type, date of birth, role, phone number, organization address, and any additional financial information required by one of our third-party financial partners in order to establish an account with them.
  • From Payers, we will collect first and last name, email address, preferred password, date of birth, phone number, address, and any additional information required by one of our third-party financial partners in order to comply with federal sanctions screening requirements.
  • From Team Assistants, we will collect first and last name, email address, preferred password, date of birth, phone number, andany additional financial information required by one of our third-party financial partners for underwriting purposes if your role requires access to a Team’s funds.

Once you submit the required registration information, we, in our sole discretion, will determine whether or not to approve your proposed account. If approved, you will be sent an email detailing how to complete your registration. For so long as you use the account, you agree to provide current, accurate, and complete information which can be accomplished by logging into your account and making relevant changes directly in your Account Profile or by contacting us at support@ground.work. If you email us, we may ask for additional personal information to validate your identity and account information.

Children

Our Site and Services are not targeted to children under 13 years of age and we do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such personal information from our systems.

In order to provide our Services, we collect information about Players of all ages from Organizers, Parents, and Payers. We do not knowingly collect Player contact information, unless the Player is also the Payer (an adult). If you are an Organizer, Parent, or Payer, we encourage you to provide us with only that player information necessary for us to provide our Services to you (i.e., name and date of birth if you want to assess the player’s USSSA age) and notto provide us with player contact information.

How We Use Your Information

We may use your information, including personal information, for the following purposes:

  • Financial, Underwriting and Regulatory. To process payments, issue or grant access to FDIC-insured deposit or custody accounts, issue debit cards, and comply with financial regulations
  • Providing and Improving Our Services.To facilitate payments; provide our Site and Services to you; to improve our Site and Services; to respond to your inquiries; and for other customer service and support purposes.
  • Marketing and Communications. To communicate with you about your account and use of our Site and Services; to provide you with news and newsletters, special offers, promotions and other information we think may interest you; and for other informational, marketing, or promotional purposes. Please note that we do not intentionally send communications to players, including children under 13, and we ask Organizers not to provide Players’ email addresses. If you are a Parent and you believe that we have collected your child’s email address and/or contacted them directly, you may contact us at the contact information below.
  • Research and Analytics. To analyze how you interact with our Site and Services; to analyze sports team trends; and for other research, analytical, and statistical purposes.
  • Protecting Rights and Interests. To protect our rights and interests as well as the rights and interests of our users and any other person, as well as to enforce this Privacy Policy and our Terms of Use.
  • Legal Compliance. To comply with applicable legal or regulatory obligations, including valid requests from law enforcement or other governmental authorities.

How We Disclose Your Information

With your permission, we may disclose your personal information to the following entities:

  • Affiliates. We may disclose your personal information to current or future affiliates or subsidiaries for research, marketing, and other purposes consistent with this Privacy Policy.
    • Marketing (Google Adwords, Facebook)
  • Service Providers. We may disclose your personal information to our vendors, service providers, agents, or others who perform functions on our behalf. For example, we use third-party service providers to process payments on our behalf. We may also use a third-party service to facilitate live chat conversations between us and our users.
    • Customer Support (Intercom, Pipedrive, Freshworks)
    • Payment Processing and Banking (PayStand, Synapse)
    • Customer Relationship Management (Pipedrive, Salesmachine, FreshSales)
  • Third-Party Analytics. We may disclose your personal information to third-party analytics companies, such as Google Analytics, to evaluate your use of our Site and Services. We use these tools to help us understand your use of, and to improve our Site and Services. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services.
    • Analytics (Google Analytics, Segment)

We may also disclose your personal information in the following ways:

  • Business Transfers. We may disclose your personal information to another entity if we are acquired by or merged with another company, if we sell or transfer a business unit or assets to another company, as part of a bankruptcy proceeding, or as part of any other similar business transfer.
  • Protecting Rights and Interests. We may disclose your personal information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Privacy Policy, or as evidence in litigation in which we are involved.
  • Legal Compliance. We may disclose your personal information to comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; in response to a valid subpoena, warrant, court order, or other legal process; or as part of an investigation from law enforcement, or other government official.
  • Aggregate and De-Identified Information. We may disclose aggregate, anonymous, or de-identified information about our users for marketing, advertising, research, compliance, or other purposes.

You may also provide through our Site financial account information, such as bank account information or credit card number, so that we can facilitate payment processing. We use a third-party service provider to process payments. Information that you provide through that third-party service provider’s platform is subject to their Terms of Use/Service and Privacy policy. Please see our Third-Party Links section below for more information.

Cookies and Other Tracking Mechanisms

We use cookies and other tracking mechanisms to track information about your use of our Services. We may combine this information with other personal information we collect about you. For example, we may use cookies to track visitor activity on our Site.

Cookies are small text files automatically created by your browser and stored on your device when you use our Services. We may use cookies to track user activities on our Site, such as the pages visited and time spent on our Site. Most browsers allow users to refuse cookies. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies may not be able to browse certain areas of the Site.

We may also use Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer's browser, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (also known as web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

Do Not Track Disclosure

California law requires us to tell you how our Site responds to web browser Do Not Track (“DNT”) signals. Currently there is no industry or legal standard for recognizing or honoring DNT signals our Services don't respond to. For more information about Do Not Track signals, please click here.

Third-Party Links

Our Site and Services may contain links to third-party websites and applications. Any access to and use of such linked websites and applications is not governed by this Privacy Policy but instead is governed by the privacy policies of those third parties. We are not responsible for the information practices of such third-party websites or applications.

For example, we use PayStand to process payments through our Site. PayStand may collect your financial account information and other billing information. The information that you provide to PayStand is subject to their Privacy Policy.

Security

We have taken steps to protect the personal information we collect. However, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your device and account by, among other things, choosing a robust password that nobody else knows or can easily guess password private. We are not responsible for any lost, stolen, or compromised passwords, or for any activity on your account via unauthorized password activity. If you forget your password, a verification code can be sent to a valid email account requesting the password change..

 It is also your responsibility to maintain the confidentiality of any password of a third-party, e.g., browser, password manager, etc. that may allow you to our Site or Services.

Your Choices

You may modify the personal information that you have submitted by logging into your account settings or emailing us at support@ground.work. We may send you promotional email messages and a newsletter if you request to receive information from us via email. You may stop receiving promotional email messages by following the link contained in the email itself. Please also note that if you opt out of receiving marketing communications from us, we may continue to communicate with you regarding your existing Services..

Your California Privacy Rights

If you are a California resident then under Cal. Civ. Code § 1798.83 you may request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us at the contact information provided below. In your request, please attest to the fact that you are a California resident and provide a current California address for your response.

Contact Us

If you have questions about this Privacy Policy or the privacy aspects of our Site or Services, please contact us at:

SportsPay Partners, LLC

177 E. Colorado Blvd - Suite200

Pasadena, CA 91105

support@ground.work

Changes to this Privacy Policy

This Privacy Policy is current as of the Effective Date set forth above. We may change this Privacy Policy from time to time, so please be sure to check back periodically. We will post any changes to this Privacy Policy on our Site. Your use of our Site or Services acknowledges your agreement to our Privacy Policy in effect at the time of use.